Malace|HR is looking for a Facility Coordinator to work onsite at an Insurance Company's Headquarters in Atlanta, GA. The role pays $20-25 based upon experience

Customer Service:

• Provide support for guests, visitors, and employees, and coordinate special events
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism, and ensure the delivery of committed services
• Understand the applicable Service Level Agreements (SLAs), help the team achieve Key Performance Indicators (KPIs) and favorable scores on client satisfaction surveys.
• Review monthly client service request summaries to pinpoint and correct recurrent operational problems, and verify the accuracy of deliveries for count, pricing, and description
• Evaluate vendors and suppliers

Operations:

• Assist teams with problems associated with all building services, assist in receiving and dispatching work requests, maintain records, and support operational audits.
• Collaborate with facility management and engineering teams to ensure timelines for deliverables are on track, proactively identify and provide solutions to potential issues.
• Assist with performing site inspections as required and demonstrate knowledge and understanding of metrics associated with this process.
• Seek to continuously improve processes, systems, and overall client satisfaction.

Vendor Relations:

• Manage and coordinate vendors, including - tracking work order completion, validating and resolving invoice issues, and communicating unresolved items.
• Assist with coordination and scheduling of maintenance activities.

Finance:

• Assist with budgetary requests, financial analysis and reporting, and purchasing, and support facility-specific cost savings goals.
• Act as a liaison to JLL finance team and other account team members.

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Here is who we are looking for:

Required:

• A high school diploma or GED
• 2+ years of experience in facility or property administration
• Proficient with MS Office and Google Suite

Desired:

• A bachelors degree